Refund Policy

OVERVIEW

Defective or Damaged Products
If you have received faulty or damaged products, please contact us at TheBrioBazaar@gmail.com with images of the product within 7 days. We will gladly send out a replacement order or issue you a full refund.

Items Lost in Transit
By ordering from us, you agree with our shipping times. Most orders are delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order exceeds our displayed time frame by 10 business days, contact us at TheBrioBazaar@gmail.com, and we will send a replacement or issue a full refund.

Returns
We do not accept returns for refunds. Our guarantee covers defective/damaged products and items lost in transit only. This policy allows us to continue offering free worldwide shipping on all orders.

Lost or Stolen Packages
BrioBazaar is not responsible for lost or stolen packages confirmed to be delivered to the address provided. Upon inquiry, BrioBazaar will confirm the delivery address, date of delivery, tracking information, and shipping carrier details to assist your investigation.

Contact Us
For refund requests, replacements, or inquiries, email us at TheBrioBazaar@gmail.com.